Home > Students > Campus Safety > Coronavirus Information > Prospective Student FAQ

Prospective Student FAQ: International & Domestic

Algoma University is carefully monitoring the coronavirus (COVID-19) pandemic and we recognize that its impact may create uncertainty for our future students. Below you will find answers to some of the most frequently asked questions for future International and Domestic (Canadian) students.


International Applicants - Starting in Sept 2021

Algoma University recognizes that there are concerns over delayed study visa processing and the impact that it may have on your studies for the May 2021 intake. Please read through the Frequently Asked Questions (FAQ) below to ensure that you have a clear understanding of the pros and cons of starting in May 2021 online.

Looking for September 2021 Orientation information? Click here.

Check out the new Canadians’ International Student Corner! For a lot of newcomers, their Canadian journey begins as an international student. To keep inching towards success, it’s vital to stay motivated, make the right moves, and overcome challenges.


Please view the official Communication Memo for plans for the September 2021 Fall intake (updated July 15th).

Please be advised that if you are a May 2021 student who has paid your deposit, you will be automatically registered in your courses throughout the month of March. 

It is important that you login to your Student Portal before the first day of classes to view your academic summary and/or timetable and to become familiar with how to access your online courses. If you require assistance with accessing the Student Portal or your online courses, please visit the following links:

Trouble Logging into the Student Portal

  • Username Inquiry or Password Reset

Online Learning FAQs

  • Timetable Issues
  • Learning Platform Issues

If you are a Bachelor’s Degree student and have not been registered for classes by the end of March, contact advising@algomau.ca.

If you are a Graduate Certificate student and have not been registered for classes by the end of March, you may also register yourself on the Student Portal. If you are having difficulties, you may contact regoffice@algomau.ca.

No, you do not need an approved study permit or an AIP (Approval in Principle) to begin your classes online. International students can begin their studies at Algoma University once they have submitted proof that a Study Permit application has been filed with the IRCC. The university will accept an approved Study Permit whenever it is received – there is no firm deadline to submit this. Please have your education consultant forward your approved Study Permit to the university on your behalf.

Additionally; Immigration, Refugees, and Citizenship Canada(IRCC) have put in place measures that allow international students to begin studies with a submitted application for a Study Permit and count that time towards their PGWP eligibility. Please visit IRCC’s Coronavirus disease (COVID-19): International Students website for more information.

In response to COVID-19, IRCC has introduced measures that allow students to maintain Post Graduate Work Permit eligibility while studying online and/or outside of Canada. Only select programs will be available online for September 2021, please speak to the Office of the Registrar, your Student Success Advisor or review your course registrations to verify whether your program will be available online for September 2021.

(Source: https://www.canada.ca/en/immigration-refugees-citizenship/services/coronavirus-covid19/students.html)

How much of your program you can complete online depends on when you started studying and how long your study program is:

  1. You’re taking a short-term program that started between May and September 2020: You can complete 100% of your program online. Your program must be between 8 and 12 months long, and you must have started your studies between May and September 2020.
  2. You’re taking a program that is 12 months or longer, or you started a short-term program before May 2020: You can complete up to 50% of your program online (until April 30, 2021). You must complete the other 50% of your program in Canada.
  3. You’re completing 2 study programs: You can complete up to 50% of your total studies online (until April 30, 2021). To be able to do this:
    • you must complete both study programs from an eligible DLI within 2 years
    • one of the programs must have started between May and September 2020, and
    • each program must meet all PGWP eligibility requirements and be at least 8 months long
  4. You must complete at least 50% of the combined length of the 2 programs in Canada.”

(Source: www.canada.ca)

Currently, Canada has Travel Restriction Measures, or a travel ban, for all foreign nationals.  There is an exemption in place, however, for students who hold a valid study permit or study permit approval letter, and have a Letter of Acceptance for a DLI with an approved Readiness Plan.  Algoma University is a DLI with an approved Readiness Plan.

Students traveling to Canada will need to subscribe to Algoma University’s Quarantine Readiness Plan.  For more information on the Quarantine Plan, travel, and arrival procedures, please email arrival@algomau.ca.

Please review our full refund policy

If you receive a visa refusal after this date, we cannot refund your first-semester tuition fees because you will have participated in the majority of the coursework for the term by this date. 

  1. Scenario 1: You can complete your classes online, apply for a transcript and apply for a full refund of your eligible second-semester fees as per the university refund policy
  2. Scenario 2: You can complete your classes online and request a Confirmation of Enrolment and transcript of your first semester results. You can then reapply for your visa and submit these additional documents to prove that you are a bonafide student.

Yes, the Algoma University Board of Governors revises the university fee structure once per calendar year. These fees come into effect in May of each year.

If you defer to May 2021, you will be required to pay the increase in fees, if your initial deposit did not cover the balance. Any balance owing would be due by April 16th, 2021. 

There are various payment methods available to pay any outstanding fees. Email accounts@algomau.ca if you have any additional questions about payment options.

 If you are not planning on beginning your studies this term, you MUST notify us by emailing  regoffice@algomau.ca by May 18th, 2021 to withdraw from your current course registrations without financial penalty. Please include “REQUEST TO WITHDRAW FROM 21W COURSES” in the subject line of the email, followed by your student number. If we do not receive your withdrawal request by May 18th, your tuition deposit will be applied to your courses and will become non-transferable to any subsequent intakes.

Please note that any notification of a successful withdrawal from the May 2021 term will not automatically provide you with a deferred LOA for a subsequent intake. You will be required to contact your agent to request a deferral and to receive your new LOA. As long as your notice of withdrawal has been received by May 18th, 2021 and your agent sends a deferral request, your deposit will be applied to your new semester start date and no financial penalty will be applied.

Algoma University understands the restrictions that applicants around the world are facing due to COVID-19. If you are currently experiencing difficulty in accessing your bank due to lockdowns in your region, please contact international@algomau.ca. Please note, due to a high volume of emails, it may take several days for a response. We appreciate your patience as we do our best to help all applicants to Algoma University.

International Applicants - Sept 2021 and Beyond

International students can begin their studies at Algoma University once they have submitted proof that a visa application has been filed with the IRCC and they can begin classes without an approved visa. The university will accept an approved visa whenever it is received – there is no firm deadline to submit this. Please have your education consultant forward your approved visa to the university on your behalf.

Algoma University understands the restrictions that applicants around the world are facing due to COVID-19. If you are currently experiencing difficulty in accessing your bank due to lockdowns in your region, please request an extension via your agent/consultant.

If you have applied without agent/consultant assistance, please email international@algomau.ca.

Algoma University is aware that English language testing centres in some affected areas are closed and students may not be able to sit for testing. We are now pleased to offer a wide variety of alternative English Language test options, including the Duolingo English Test, which can be completed from your home. Please view a complete list of accepted English language tests on our website, here

Algoma University recognizes that we must also do our part to ‘flatten the curve’, which has resulted in all non-essential university staff currently working from home in Ontario. Due to this measure, you can expect delays in processing time; we are working hard to ensure that everyone who has applied for the May 2021 and Sept 2021 terms receives an admissions decision in a timely fashion and we will be prioritizing applications in the order of their submission.

If you have received a conditional offer from Algoma University, you would normally be required to submit your final transcripts with a minimum score or submit an official copy of your completed studies plus graduation diploma/degree. In the event that you are unable to provide the admissions office with your final transcript or the completion of your current studies will be delayed, please contact the International department at international@algomau.ca where we will determine your program eligibility and provide you with further guidance on how to proceed.

As all staff members are currently working from home, you should expect a moderate delay in all services offered by the University. With that said, please be assured that we are working as efficiently as possible to issue all refund requests. If you applied through an agent, please contact them directly regarding status updates on your refund.

Yes – you should proceed with your tuition deposit as normal. We recommend you contact intl-admission@algomau.ca to obtain up-to-date documentation to support your study permit application. If you are refused a study permit at the Port of Entry(POE), you may be eligible for a refund of your deposit. The university will require that you provide evidence of this refusal in order to process your refund request.

Please view the official Communication Memo for plans for the September 2021 Fall intake (updated March 23rd).

Residence Applications:

The residence will be available to students for the Sept 2021 intake. However, due to expected capacity limits with Covid protocols in place, we are not able to guarantee residence at this time for all 1st-year students. Students who wish to live in residence should apply through the residence page.


For other questions regarding international students and travel, please view the International Student FAQ webpage.

Absolutely! If you’re hoping to study with us full-time Fall, you must apply through the Ontario Universities Application Centre at ouac.on.ca. Make sure to contact your high school Guidance Counsellor to retrieve your application pin.

Questions about applying? Here’s who to contact:

Sault Ste. Marie Campus: Taylor Jaehrling, Enrolment Specialist taylor.jaehrling@algomau.ca

Brampton Campus: Taylor Nijsse, Enrolment Specialist taylor.nijsse@algomau.ca 



You can accept your offer anytime it’s sent to you by your Admissions Advisor by logging into your OUAC account

We encourage you to accept your offer by the OUAC application decision deadline of June 1st, 2021.

All applications including your residence deposit of $500 must be submitted by the first Monday of June 2021. You can apply anytime here: https://algomau.erezlife.com/login/?next=%2Fapp%2Fone.php%3Foutputter%3DloginView

We will be assessing your grades on an ongoing basis, once we receive your final grades, normally by mid-July you receive notice of your final entrance scholarship. You can find more details on Automatic Entrance Scholarships here: https://www.algomau.ca/students/awards-scholarships/entrance-awards/

Applications for the Algoma University Application-Based Scholarships open February 22nd, 2021. For more details, please visit https://www.algomau.ca/students/awards-scholarships/application-awards/.

Applications are assessed on an ongoing basis as new grades are uploaded through OUAC. We expect all students should have a final decision by mid-July 2021. If you’ve received a conditional offer, you can accept your offer anytime through ouac.on.ca. For information in regards to your application, please email your Admissions Advisor. 

Sault Ste. Marie applicants: Taylor Jaehrling, taylor.jaehrling@algomau.ca

Brampton applicants: Taylor Nijsse, taylor.nijsse@algomau.ca

It doesn’t! Applications are assessed first based on your Grade 11 grades and Grade 12 course enrolments. As long as you meet the minimum grade requirements and are enrolled in the required courses, you will be sent a conditional offer letter.

Absolutely! You can defer your offer of admission for up to one year calendar year. To hold your spot, you cannot attend any studies (post-secondary OR secondary) during your break or your offer will be revoked and you will have to reapply. 

Please note: if you choose to defer your offer, we request that you send an email to regoffice@algomau.ca outlining the reasons why you would like to defer and when is your intended start date (ie September 2022). If you’ve qualified for an Entrance Scholarship, please indicate that you would also like to defer your scholarship until the intended start date.

Applications for Residence are being accepted until June 1st, 2021. Due to restrictions surrounding COVID-19 residence space is limited.

For more information or to apply, please visit https://www.algomau.ca/students/residence-life/residence-application/.

Prospective/New Students

  • Visit our Future Students page for upcoming event information: https://www.algomau.ca/students/future-students/
  • Take a Virtual Campus Tour of our Sault Ste Marie Campus
  • Office of Admissions at regoffice@algomau.ca.
  • Residence at rose.linklater@algomau.ca
  • International Student Recruitment at international@algomau.ca
  • Domestic Student Recruitment at info@algomau.ca
  • College Pathways at collegeoutreach@algomau.ca

Find out more about all of the ways you stay connected with us by visiting the Future Student webpage.

Students who are unable to complete their college credential, with one term remaining, will be offered admission based on their current GPA, three terms for a two-year diploma, or five terms for an advanced diploma.  Transfer credits will be assessed once the college credential is awarded based on the current transfer credit framework or by way of any exceptional agreement. Final transcript indicating college credential completed must be submitted during their first academic year of study. 

For college transfers, one term of college experience will suffice for admission based on a minimum term GPA of 2.00 however no transfer credits awarded.

Scholarships [entrance/pathway/university transfer] will be determined on current average or GPA when the offer of admission was released to the student.  Adjustments will be made once the University is in receipt of final transcripts indicating credential awarded. 

Normally Pathways scholarships are awarded to college diploma graduates who have completed their diploma within 12 months of their start term at Algoma University.  This will be extended to 18 months in order to accommodate students who will require additional time to complete their studies or transition to university. 

In all cases where entrance requirements are not being met, consideration will be given on an individual basis.

College students can apply right up until the term begins, however, we advise that students do so early to ensure there is ample time to obtain the required materials and the opportunity to discuss the course requirements and create a schedule with a Faculty Advisor.

Once an offer of admission has been issued, you will be able to defer your start term to a subsequent semester as long as there has been no change to your academic history.

Unofficial transcripts can be used for application evaluation and assessment purposes and if admission requirements are met, a conditional offer will be issued. 

If you have applied through the Ontario Universities Application Centre (OUAC) you will have the option to have your transcript sent electronically from your school. If you applied through the Algoma U application portal, you are able to upload your transcripts at any time throughout the application process.

At this time we are not accepting phone calls, however, please email admissions@algomau.ca or collegeoutreach@algomau.ca and you will receive a follow-up reply to your email.

Additional FAQ updates for domestic and international applicants will be added on an ongoing basis.