Home > Health and Wellness

Health and Wellness

Providing equitable, diverse, inclusive and culturally appropriate access to health and wellness services is an important part of our commitment to students’ well-being and academic success.

If you require immediate or urgent medical care, please call 911 or proceed to your local Emergency Department.

Medical advice is available 24/7 at Telehealth Ontario at 1-888-797-0000. Alternate local health providers are listed below.

Should you feel that you need additional support (including a referral for online counseling), please contact [email protected]algomau.ca and our team will respond Monday-Friday 8:30am-4:30pm.

After hours please use the many FREE services listed below including Crisis response in your area.

In the event, you or someone you know is at immediate risk of harm call 9-1-1.

Students with the AUSU student VIP Health Plan have Direct access 24/7 to physician services through AUSU VIP Direct2U Doctors. There, students can select Direct2U Doctors, then Domestic or International Student and follow the instructions.

Students who have opted out of the plan and have OHIP can access Telemedicine to access a physician.

Health services that accept UHIP coverage can be located by entering your current location in the following search tool:  https://clients.cowangroup.ca/uhip_providers/medical.cfm

For access to nonurgent community services dial 2-1-1.


Health & Wellness Services

Academic stress is normal, but you may feel you need to speak with a professional to help support your wellbeing.

We have created a holistic approach to your student success and wellbeing by streamlining access to reduce barriers. Through this model you have unlimited access to 24/7 support 365 days a year. Through our Stepped care approach you can contact our Student Success Team and/or your Academic Success Advisor. To make an appointment with your advisor. Click on “Contact my Advisor” on your Student Portal or email [email protected]

Student Speaking
Homewood Health

As an AU student, you have access to 24/7 support. Using your email address, you can access the following resources anytime you need them.

Homewood Health LogoTo provide additional support to our students, Algoma University has provided free, unlimited 24/7 access to counselling and support services for all students through Homewood Health. There are many service options available, including counselling, coaching, and various web-based resources that you can access from your phone, tablet, or desktop. Counselling services are provided by certified mental health professionals with master’s level training or higher and are available in over 150 languages. See our student handbook                                                              for more program details. 

If you are looking for immediate support from a professional counsellor, have your AU student ID number handy and call Homewood Health at:

1-800-663-1142 (English)         1-888-384-1152 (TTY/hearing impaired)

1-866-398-9505 (French)          1-877-301-4776 (Outside of Canada)

Want to access online supports?

Video Thumbnail



  1. Visit homeweb.ca and click “Sign Up.”
  2. Type in Algoma University, then click ‘Find it’. Enter required fields using your AU email and choose a password, click “Next Step.”
  3. Use the dropdown menu to indicate you are an AU member.
  4. When prompted for your Job Title enter “Student.”
  5. Verify your email and you are all set.
  6. Please view the Student Assistance Program document for your invitation code. This code will be required upon signing up for Homeweb.

Here is a short video which introduces Homeweb by Homewood Health, how to register, and what to expect.

The process is easy – Once you create your account and fill out some basic profile information, you’ll be prompted to complete your first assessment. The assessments will give you a glimpse into your own mental health, to help you easily identify what may be causing ups and downs in your mood, well-being, or functioning.

After completing your self assessment, you will be able to see what support services might be helpful for you at this time. If you have any questions about the self assessment or what services are recommended, please email [email protected].


Tailwind is our mental health & wellness orientation training module. Here, students have access to an online, self-directed program aimed at creating a deeper understanding of mental health and wellness as you enter your post-secondary journey. Through this program, students also have at their fingertips a resource library of all of Algoma University’s mental health and wellness resources.

TalkCampus Logo

TalkCampus provides instant support for your mental health any time of day and night through the TalkCampus app. Talk anonymously to students from universities and colleges around the world going through the exact same struggles as you any time of day or night.  This is a safe place where you can talk anonymously about anything and get support for your mental health and whatever is on your mind. This free- to- download app provides instant                                               support for your mental health any time of the day or night.

I M Well Logo

Algoma University’s Student Union provides students with access to the I.M. Well app. You can download this app for free 24/7 access to the following services: mental wellness, live chat, counselling, support centre, campus and community resources, interactive mood log, health reminders and crisis support in over 240 languages. It’s safe and confidential.


North America Toll Free: 1-888-55-IMWELL (46935)

Outside of North America (Call Collect): 1-416-956-2968

Good 2 Talk is a confidential Post-Secondary Student Helpline.

It operates 24/7 and offers free, professional support for students in Ontario. 



Counselling available for anything:

  • Mental health and Addictions
  • Relationships
  • Sexuality
  • Disability supports 
  • Academic and Health Services
  • Employment
  • Financial Stress


You can call 1-866-925-5454, or connect through 2-1-1. You can also text GOOD2TALKON to 686868.

Harm Reduction

At Algoma University we recognize that a part of your holistic wellness journey may include managing a form of addiction. We understand that the post secondary experience can bring with it an expectation of increased drinking habits and possible drug experimentation. Harm reduction is a practice that is aimed at reducing the negative consequences and harmful outcomes associated with addictions, such as substance abuse.

Breaking Free

Breaking Free is a free and confidential online bilingual self-directed program that individuals who are using substances, such as alcohol or drugs, can access 24 hours a day, 7 days a week on any smartphone, tablet or desktop.

Break Free by LifeWorks LogoThis free service can be accessed online at https://breakingfreeonline.ca/. Alternatively, for smartphone users, you can download their app for free from your app store.


What to expect from Breaking Free by LifeWorks:

  1. Choose your mode of access (online or by app)
  2. Sign up and start by entering your email, password and use the service code “algomau22”.
  3. Complete the orientation module 
  4. Enter goals, strategies and potential recovery resources as directed
  5. Complete weekly progress checks to track your progress and keep your recovery toolkit updated
Sault Ste. Marie On-Campus Medical Clinic

Please be advised that our Sault Ste Marie campus medical clinic will be temporarily closed until further notice. We do not currently have an estimated date for reopening, but will continue to provide updates as they become available.

Please visit the Emergency Room at the Sault Area Hospital or call 911 if you are experiencing an emergency health situation.

How to schedule an appointment

The doctor is on campus once per week. Students are encouraged to arrange scheduled appointments as drop-ins may not be accommodated at all times. The email address is for booking appointments only. Clinical questions will not be answered via email. Email: [email protected]

What to bring with you to your appointment

All students must bring their health card and/or insurance information to each appointment. Students must also bring all of their medications to each appointment – even renewals – to ensure that the physician knows exactly what you are taking and how often.

Where to go for your appointment

The Student Health Services department is located in SH 216. Please arrive 5-10 minutes before your scheduled appointment time.

Cover Health

Cover Health is a digital clinic that’s free for Ontarians. Talk to doctors online from home.

Sault Area Hospital
(705) 759-3434
750 Great Northern Road
Sault Ste. Marie, ON P6B 0A8

Station Mall Walk-in Clinic
(705) 946-7239
293 Bay Street
Sault Ste. Marie, Ontario P6A 1X3
[email protected]

West End Walk-in Clinic
(705) 450-5339
658 Second Line West
Sault Ste. Marie, ON, Canada

Crisis Services
If you are experiencing dark thoughts and feel that you are unsafe, please call Crisis Services:
(705) 759-3398
1 (888) 721-0077

IDA Market Mall
(705) 253-1121
275 Second Line W
Sault Ste. Marie, ON 
Market Mall – EnhancedCare Clinic

Ideal Pharmacy 
(705) 759-4818
1416 Wellington St E
Sault Ste. Marie, ON
Ideal Drug Mart – EnhancedCare Clinic

IDA Wellington Square Mall
625 Trunk Rd
Sault Ste. Marie, ON
Wellington Square – EnhancedCare Clinic

Canadian Mental Health Association
Mental Health Counselling on Tuesdays
705 759 5989
Call on Monday to set up an appointment for Tuesday!

William Osler Health System – Brampton Civic Hospital 
(905) 494-2120 / (416) 494-2120
2100 Bovaird Drive East
Brampton, ON

Queen West Walk-In Clinic
(905) 796-5777
400 Queen St W
Brampton, ON

Cornerstone Medical/ Walk-In Clinic
(905) 450-5780
8990 Chinguacousy Rd. Unit 9
Brampton, ON

Excellent Care Medical Centre
(905) 270-3885
3885 Duke of York Blvd #106c
Mississauga, ON

Canadian Mental Health Association 
Walk In Counselling Service
(905) 451-2123 / 1(877) 451-2123
7700 Hurontario St #314
Brampton, ON

Newcomer Centre of Peel
Free counselling services
(905) 306-0577 x384
165 Dundas Street West, Suite 116
Mississauga, ON

Crisis Services
If you are experiencing dark thoughts and feel that you are unsafe, please call Crisis Services:
1 (906) 278-9036
1 (888) 811-2222

Northern College Student Medical Clinic 
(705) 235-6900
Northern College
4715 Highway 101 East
South Porcupine, ON
A weekly medical clinic, offered by appointment only, for Algoma University Timmins Campus students, and Northern College students.

Timmins and District Hospital
(705) 267-2131
700 Ross Avenue
Timmins, ON
Crisis – Mental Health 705-264-3003 or toll free at 1-888-340-3003

Timmins Walk-In Clinic – M.A. Medical Clinic
(705) 264-2383
38 Pine Street North, 101 Mall, Suite 113
Timmins, ON
This service is only available from 2:00 pm to 4:00 pm Tuesday and Thursday (First 20 patients accepted only).

Timmins After Hours Medical Clinic
(705) 268-3858
Shoppers Drug Mart Building
227 Algonquin Blvd. West
Timmins, ON

Timmins Medical Clinic
(705) 264-5555
119 Pine Street South
Timmins, ON

Telehealth Ontario
1-866-797-0000 / 1-866-797-0007 (TTY)
Available 24 hours a day, 7 days a week, 365 days of the year.

Telephone Health Advisory Advice
1-866-553-7205 / 1-866-250-3379  (TTY)

Student Health Insurance


All Students have access to the AUSU Student CIP Health and Dental Plan. For more information, visit studentvip.ca/ausu or contact [email protected].



For International Students: International students who study at one of Ontario’s Post-Secondary Institutions are mandated by the government to be enrolled in UHIP. For more information contact [email protected]

Sexual Violence Resources and Supports

Sexual violence of any kind is unacceptable and will not be tolerated. Algoma University works to ensure individuals feel safe and enable them to have the resources available to them, including the ability to make a report in good faith about sexual violence that they have experienced or witnessed.


Learn More

Health Services Team

Our Health Services team is comprised of caring and dedicated professionals