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Academic stress is normal, but when it begins to impact our day to day functioning, students may feel they need to speak with a professional to help support their well-being.

At Algoma University, providing equitable, diverse, inclusive and culturally appropriate access to our wellness services is an important part of our commitment to our students.

Our Algoma University Wellness Team is available to help our students connect with all the resources they have at their disposal. Students can make an appointment with a Wellness Team member by emailing us at [email protected]. Our team will respond during business hours, Monday to Friday, between 8:30am and 4:30pm. For after hours support, please consult our list below of free crisis/emergency services for your area. 

If you, or someone you know, is at an immediate risk of harm please call 9-1-1.

If you, or somebody you know, is thinking about suicide. Please call 9-8-8 to connect with a responder and get help, without judgment. Call or text 9-8-8 toll-free, anytime for support in English or French. For more information, visit https://988.ca.

As an Algoma U student, there are many safe and inclusive services available to support your wellness needs.

Homewood Health

As an AU student, you have access to 24/7 support simply by using your AU email.

Homewood Health Logo

Through our Homewood Health- Student Assistance Program you can access counselling, coaching, and various web-based resources from your phone, tablet, or desktop. Counselling services are provided by certified mental health professionals with master’s level training or higher and are available in over 150 languages. See our student handbook for more program details.


If you are looking for immediate support from a professional counsellor, have your AU student ID number handy and call Homewood Health at:

1-800-663-1142 (English)         1-888-384-1152 (TTY/hearing impaired)

1-866-398-9505 (French)          1-877-301-4776 (Outside of Canada)

Through Homewood Health, Algoma University is now happy to provide counselling services on our SSM and BRA campuses, and on our Creekbank site. This service is available to all students. Please email [email protected] to schedule an appointment. 


Please visit our Student Assistance Program handbook to learn more about Homewood Health’s online portal, Homeweb! Here you will find access to life coaching, self-guided learning as well as a vast library of mental health and wellness resources.


Tailwind is our mental health & wellness orientation training module. Here, students have access to an online, self-directed program aimed at creating a deeper understanding of mental health and wellness as you enter your post-secondary journey. Through this program, students also have at their fingertips a resource library of all of Algoma University’s mental health and wellness resources.


TalkCampus LogoTalkCampus provides instant support for your mental health any time of day and night through the TalkCampus platform. This is a safe place where you can talk anonymously about anything and get support for your mental health and whatever is on your mind. Through this platform you can also access services like self-directed learning modules, a journaling platform and a daily mood tracker. 

I.M. Well

I M Well LogoAlgoma University’s Student Union provides students with access to the I.M. Well app. You can download this app for free 24/7 access to the following services: live chat, counselling, support centre, campus and community resources, interactive mood log, health reminders and crisis support in over 240 languages. It’s safe and confidential. This service is connected to your StudentVIP coverage, where you can also access Direct2U Doctors and connect with a physician virtually.


North America Toll Free: 1-888-55-IMWELL (46935)

Outside of North America (Call Collect): 1-416-956-2968

Good 2 Talk

good 2 talk logo

Good 2 Talk is a confidential Post-Secondary Student Helpline.

It operates 24/7 and offers free, professional support for students in Ontario.



Counselling is available for anything:

  • Mental health and Addictions
  • Relationships
  • Sexuality
  • Disability supports 
  • Academic and Health Services
  • Employment
  • Financial Stress

You can call 1-866-925-5454, or connect through 2-1-1. You can also text GOOD2TALKON to 686868.

Sexual Violence Resources and Supports

Algoma University is working towards a culture of consent and, in doing so, takes disclosure very seriously. All students at Algoma University are supported under the Sexual Violence Policy. We are striving to make individuals feel safe and to enable them to be aware of the resources available to them, including the ability to make a report in good faith about sexual violence that they have experienced or witnessed.

Learn More
Breaking Free

Breaking Free is a free and confidential online bilingual self-directed program that individuals who are using substances, such as alcohol or drugs, can access 24 hours a day, 7 days a week on any smartphone, tablet or desktop.

Break Free by LifeWorks LogoThis free service can be accessed online at https://breakingfreeonline.ca/. Alternatively, for smartphone users, you can download their app for free from your app store.


What to expect from Breaking Free by LifeWorks:

  1. Choose your mode of access (online or by app)
  2. Sign up and start by entering your email, password and use the service code “algomau22”.
  3. Complete the orientation module 
  4. Enter goals, strategies and potential recovery resources as directed
  5. Complete weekly progress checks to track your progress and keep your recovery toolkit updated

Sault Area Hospital
750 Great Northern Road, Sault Ste. Marie, ON
(705) 759-3434

SAH Crisis Services
If you are experiencing dark thoughts and feel that you are unsafe, please call Crisis Services 
(705) 759-3398
1 (888) 721-0077

Canadian Mental Health Association
Walk-In Counselling Sessions (Every Tuesday from 11:30AM to 5:30PM)
386 Queen Street East, Sault Ste Marie, ON
(705) 759 0458

William Osler Health System – Brampton Civic Hospital 
2100 Bovaird Drive East, Brampton, ON
(905) 494-2120

Canadian Mental Health Association 
Brief Counselling Services
7700 Hurontario St #314, Brampton, ON
(905) 451-2123 
1 (877) 451-2123

Newcomer Centre of Peel
Counselling Services 
165 Dundas Street West, Suite 116, Mississauga, ON
(905) 306-0577

CMHA Peel Crisis Services
If you are experiencing dark thoughts and feel that you are unsafe, please call Crisis Services
1 (905) 278-9036
1 (888) 811-2222

Timmins and District Hospital
700 Ross Avenue, Timmins, ON
(705) 267-2131

Northern College Student Medical Clinic 
A weekly appointment based medical clinic, for Algoma University Timmins students, and Northern College students.
Northern College, 4715 Highway 101 East, South Porcupine, ON
(705) 235-6900

TDH Crisis Services:
If you are experiencing dark thoughts and feel that you are unsafe, please call Crisis Services 
1 (888) 340-3003

Health Services Team

Our Wellness team is composed of caring and dedicated professionals with a variety of specialties and a wealth of experience.